Terms and Conditions
Last Updated: January 2025
Introduction
Welcome to Flosse. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.
If you do not agree with these terms, please do not use our website or services.
General Terms
Eligibility: You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you meet this age requirement.
Account Registration: To access certain features, you may need to create an account. You are responsible for maintaining confidentiality of your account credentials and for all activities under your account.
Accurate Information: You agree to provide accurate and complete information when placing orders or creating an account.
Products and Pricing
Product Descriptions: We strive to display product colors, images, and descriptions as accurately as possible. However, actual products may vary slightly due to screen settings and photography.
Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve rights to modify prices at any time.
Availability: Product availability is subject to stock. We reserve rights to limit quantities or discontinue products without prior notice.
Orders and Payment
Order Acceptance: All orders are subject to acceptance and availability. We reserve rights to refuse or cancel any order for any reason, including pricing errors or product unavailability.
Payment Methods: We accept various payment methods including credit cards, debit cards, UPI, and other digital payment options. Payment must be completed at time of purchase.
Payment Security: All transactions are processed through secure payment gateways. We do not store your complete payment information on our servers.
Shipping and Delivery
Shipping: We ship to addresses across India. Delivery times vary based on location and are estimates only.
Delivery Charges: Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Risk of Loss: Risk of loss and title for products pass to you upon delivery to your specified address.
Delivery Issues: We are not responsible for delays caused by incorrect addresses, natural disasters, courier issues, or circumstances beyond our control.
Returns and Refunds
Return Policy: Please refer to our separate Return and Refund Policy for detailed information about returns, exchanges, and refunds.
Condition of Returns: Products must be unused, unwashed, and in original condition with all tags attached to be eligible for return.
Intellectual Property
Ownership: All content on this website, including text, images, logos, designs, and graphics, is property of Flosse and protected by intellectual property laws.
Usage Restrictions: You may not copy, reproduce, distribute, or create derivative works from our content without written permission.
Trademarks: Flosse name, logo, and related marks are trademarks of Flosse. Unauthorized use is prohibited.
User Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with website functionality
- Post false, misleading, or defamatory content
- Violate any applicable laws or regulations
Limitation of Liability
Disclaimer: Our website and products are provided on an "as is" basis. We make no warranties, express or implied, regarding website availability, product quality, or fitness for particular purpose.
Liability Limits: To maximum extent permitted by law, Flosse shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
Maximum Liability: Our total liability shall not exceed amount paid by you for product or service in question.
Indemnification
You agree to indemnify and hold Flosse harmless from any claims, damages, losses, or expenses arising from your use of our website, violation of these terms, or infringement of any rights of third parties.
Third Party Services
Our website may contain links to third party websites or services. We are not responsible for content, privacy practices, or terms of these external sites.
Modifications to Terms
We reserve rights to modify these Terms and Conditions at any time. Changes will be posted on this page with updated effective date. Your continued use of our website after changes constitutes acceptance of modified terms.
Termination
We reserve rights to terminate or suspend your account and access to our website at our sole discretion, without notice, for conduct that violates these terms or is harmful to other users or our business.
Governing Law
These Terms and Conditions are governed by laws of India. Any disputes shall be subject to exclusive jurisdiction of courts in Noida, Uttar Pradesh.
Dispute Resolution
In case of any disputes, we encourage you to contact us first to resolve issue amicably. If resolution cannot be reached, disputes will be settled through arbitration in accordance with Indian Arbitration and Conciliation Act.
Severability
If any provision of these terms is found to be invalid or unenforceable, remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms and Conditions, along with our Privacy Policy and other policies, constitute entire agreement between you and Flosse regarding use of our website and services.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: support@flosse.in
Phone: +91 9990005636
Address: B122 Ground Floor, Noida Sector 63, Noida, Uttar Pradesh 201307, India