Privacy Policy

Last Updated: January 2026

Introduction

Welcome to Flosse. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, shop with us, or interact with our services.

By using our website or services, you agree to this Privacy Policy.

Information We Collect

Personal Information: When you shop with us or create an account, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment information

Automatic Information: When you visit our website, we automatically collect:

IP address
Browser type
Device information
Pages visited and time spent
Cookies and similar technologies

Information You Provide:

Reviews and feedback
Customer service inquiries
Preferences and interests

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate about your orders and deliveries
Provide customer support
Send promotional offers and updates (with your consent)
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations

How We Share Your Information

We do not sell your personal information to third parties.

We may share your information with:

Delivery Partners: To ship your orders
Payment Processors: To process transactions securely
Service Providers: Who help us operate our business
Legal Authorities: When required by law

All third parties are required to protect your information and use it only for specified purposes.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings, but disabling them may affect website functionality.

Data Security

We implement industry standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have rights to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
Withdraw consent at any time

To exercise these rights, contact us at support@flosse.in

Data Retention

We retain your personal information for as long as necessary to fulfill purposes outlined in this policy, unless a longer retention period is required by law.

Third Party Links

Our website may contain links to third party websites. We are not responsible for privacy practices of these external sites. Please review their privacy policies before sharing information.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@flosse.in

Phone: +91 9990005636

Address: B122 Ground Floor, Noida Sector 63, Noida, Uttar Pradesh 201307, India